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My printer is only printing pro forma and not production/kitchen slips

If, for some reason, you are finding that when you action a print, that your printed slips are only printing pro-forma slips and not production or kitchen slips as requested, there might be a problem with the printer assignment. 

We suggest that you check and ensure that the printer is assigned to the specified menu item on the back-end admin section of TallOrder. 

If you are still experiencing problems, you can give us a call on +27 (0) 72 863 0116 or email us on support@cloudone.mobi for further assistance. 

For more information on the TallOrder product, you can visit our website: www.tallorder.mobi 

Thanks 

Kyle

 

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