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The Printer is Only Printing Proforma Invoices and Not Kitchen Slips. Why?

If you are finding that your printer is not printing your kitchen slips, but is however printing out your proforma invoices, then you will have to manually delete the Menu file. You will find this in the TOPI folder, which is in the TOPI directory. You can then download the menu again from inside the TallOrder POS via Settings > Download Menu.

If you are still experiencing problems, please email support@cloudone.mobi and we will get back to you shortly.

Wayne

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