Currently, our POS solution does not allow you to change the payment type from the backend of the system - this will have to be done by our support team.
Please email support@cloudone.mobi with the following information:
- Name of establishment and tenant
- Name of waiter/staff member/ management individual that incorrectly inputted the wrong payment option
- Rand value of the bill/purchases.
From there, our team will access the database and remove the payment type, allowing the staff to re-enter the correct payment type.
If you are still experiencing further problems, please call
+27 (0) 72 863 0116
Thanks,
Wayne
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